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Helpdesk Hours and Location ¶ 

Normal hours of operation:

Monday - Friday: 8 a.m. - 6 p.m.

Saturday 9 a.m. - 5 p.m.

Pilgrim Student Center

Contact Us ¶ 

Phone: 617-879-2309

Fax: 617-879-2406

Submit a Support Request

Information Technology Staff ¶ 

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Jonathan LaPierre

Director of Information Technology

Brendon McLean

Systems Manager

Chris Hadges

Student IS Manager

Jennifer Willingham MacLeod

Learning Technology Administrator and Project Manager

Brian Masters

Technology Specialist

Andrew Kahn

Helpdesk Supervisor

Zohar Azoulay

Helpdesk Technician

Wayne Peterson

Helpdesk Technician

Ashley Zimmerman

Administrative Assistant

View Statistics:

Past 24 Hours: 15

Past 7 Days: 88

Past 30 Days: 479

All Time: 12,127