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Helpdesk Hours and Location ¶ 

Summer hours of operation:

Monday - Friday: 9 a.m. - 5 p.m.

Service Window and Phone Closed:

Weekdays: 12p.m. - 1p.m.

Fridays: 2p.m. - 5p.m.

Pilgrim Student Center

Contact Us ¶ 

Submit a Support Request

Reserve Conference Equipment

Phone: 617-879-2309

Fax: 617-879-2406

Information Technology Staff ¶ 

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Jonathan LaPierre

Assistant Vice President for Administration and Chief Information Officer (CIO)

Chris Hadges

Student IS Manager

Jennifer Willingham MacLeod

Learning Technology Administrator and Project Manager

Brian Masters

Technology Specialist

Andrew Kahn

Helpdesk Supervisor

Zohar Azoulay

Helpdesk Technician

Wayne Peterson

Helpdesk Technician

Ashley Zimmerman

Administrative Assistant

View Statistics:

Past 24 Hours: 44

Past 7 Days: 198

Past 30 Days: 685

All Time: 18,525